Deposit IMPORTANT: To have a guaranteed reservation, you must pay a $20 non-refundable deposit for each pet you have scheduled, plus a one-time $1 per pet card processing fee. The $20/pet deposit will be applied to your final bill. If no deposit is made at the time of reservation, your pet(s) are not guaranteed to be seen. The receipt you receive is not your confirmation email, the address will be in your confirmation email. Please click below to submit your deposit or call us at 770-455-7077. If you are unable to make your deposit online due to technical issues, please call us at 770-455-7077, 8:30 AM – 3:00 PM, Monday – Friday.